Privacy Policy

Welcome to Design Alligators

Privacy Policy

At Design Alligators we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information, including phone numbers for SMS communications.

Information Collection and Use

We may collect the following personal information when you interact with our website, services, or communication channels:

  • Name
  • Email address
  • Phone number (including numbers used for SMS opt-in)
  • Project details or service-related information
  • Any additional information required to deliver our services
  • Purpose of Use:

    Your information is used solely for purposes related to delivering and improving our services. This includes:

  • Project updates and service notifications
  • Customer support communication
  • Billing or account-related updates
  • Appointment or meeting reminders
  • Delivery updates
  • Promotional or marketing messages (only if consent is explicitly provided)

  • We do not use your information for any unrelated purposes and do not sell or share your personal data with third parties for marketing.

    Consent for SMS Communications

    By providing your phone number, you give Design Alligators explicit consent to send SMS notifications related to the services you requested.
    You may receive SMS messages including (but not limited to):

  • Account notifications
  • Customer care follow-ups
  • Delivery or project status updates
  • Appointment reminders
  • Promotions or offers (only if opted in)
  • Forms of Consent:

    Consent can be provided in various forms, including verbal, email, online forms, paper forms, or agreements. We retain records of your consent to ensure transparency.

    Promotional Messages: You may receive promotional SMS communications, but only after providing consent. These messages may include updates on offers, services, and promotions.

    SMS Message Frequency

    Message frequency may vary depending on the nature of your project or service needs. Typically, you may receive up to 2 SMS messages per week, although certain updates may result in additional messages as necessary.

    Message & Data Rates

    Standard message and data rates may apply depending on your mobile carrier. These charges may differ for domestic vs. international recipients.

    Opting Out of SMS Communications

    You may opt out of SMS messaging at any time.
    Opt-Out Methods

  • Reply “STOP” to any SMS message
  • Email us at support@designalligators.com
  • Call us at +1 847-301-4090

  • Opting out will stop all non-essential SMS communication, though you may still receive required transactional updates unless requested otherwise.

    Data Sharing and Third-Party Use

    We do not sell, rent, or share your personal information, including phone numbers, with any third parties or affiliates for marketing purposes.

    Data Security

    Design Alligators uses industry-standard security measures to protect your personal information from:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Misuse

  • We continually evaluate and improve our security measures to ensure the protection of your data.

    Data Retention

    We retain personal data, including phone numbers, only for as long as necessary to:

  • Deliver services
  • Maintain ongoing projects
  • Meet compliance obligations

  • Once data is no longer required, it is securely deleted.

    Project Inactivity & Reactivation Fee

    If a client becomes unresponsive or discontinues communication during an ongoing project, the project will be placed on hold after 90 days of inactivity. If the client returns after this period and wishes to resume the project, a Project Reactivation Fee of $350 will be required. This fee covers administrative time, project reinstatement, and resource allocation.

    Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and we encourage you to review our Privacy Policy periodically to stay informed about how we are protecting your personal information.

    Contact Us

    If you have any questions about this Privacy Policy, your rights, or our SMS communication practices, please contact us at:

    Email: support@designalligator.com
    Phone: +1 847-301-4090